Shipping policy
Shipping
Last updated: October 23, 2026.
Destinations and fulfillment
We ship to the US destinations available at checkout, using our US fulfillment network. Enter the full delivery address at checkout to confirm availability. Not every US state, territory or address is included in the current shipping zone.
Shipping charges
For eligible Standard shipments in our configured US shipping zone, free shipping is available on orders of USD 35 or more. Standard shipping for orders below USD 35 is USD 8. The applicable shipping option and charge are displayed at checkout before payment.
Processing and delivery estimates
Orders are normally processed within 1–2 business days after payment confirmation. We review product availability and the delivery address before dispatch. The delivery estimate for the selected shipping service is displayed at checkout; the current Standard service shows an estimated 3–4 business days. This is a transit estimate, rather than a guaranteed arrival date, and order processing before carrier acceptance can add time. Business days exclude weekends and carrier holidays. Routes, peak periods and carrier delays can affect actual delivery. For a bulk order or a required arrival date, contact service@pricusis.com before purchase so we can confirm an appropriate dispatch and delivery plan.
Tracking and multiple parcels
We will send shipping confirmation and tracking details when the order is fulfilled. A tracking number or shipping label being created does not itself confirm that the carrier has received the parcel. Bulk orders may ship in multiple parcels, each with its own tracking number.
Delays, missing parcels and address changes
If we cannot meet a stated shipping timeframe, we will contact you with the updated information and explain the available options, including whether cancellation is still possible. Contact service@pricusis.com with your order number if tracking is delayed, a parcel is missing, or an address correction is needed. We will check the order and carrier status before confirming the next steps.
Cancellations and returns
Contact service@pricusis.com as soon as possible to request a cancellation. We will confirm whether it is possible based on the order status. If the parcel has already been dispatched, the applicable return options will be explained. See our Returns, Replacements and Warranty policy for the 30-day hassle-free direct-purchase return or replacement process and the separate product warranty.